Corporate Case Studies

Deloitte

Deloitte is one of the “Big Four” accounting organizations and the largest professional services network in the world by revenue and number of professionals.

Shola was asked to deliver a 4-hour management training session on How to increase Empathy in the Workplace

Shola’s workshop was delivered to a room full of technical managers during a two day offsite session in India on empathy and emotional intelligence. She was sought out after the Learning and Development team saw her TEDx talk on the same subject.

During the session, attendees learned why empathy is so important, were presented with a business case for increased empathy at work, and Shola shared personal stories on the impact of lack of empathy in the office.

  • Third party content included quotes and footage from Brene Brown to Maya Angelou and Gary Vaynerchuk.
  • Shola shared a simple framework that all managers could use to help them become more empathetic.
  • In this highly interactive session, the group also participated in a listening workshop and a variety of situation based role plays.

After the session, 93% of participants reported that their listening skills had improved and 82% shared that their empathy skills had improved.

Feedback included:

‘Excellent, practical, methodological, interactive and insightful.’

‘An eye-opener for me. I exercise empathy often however, I considered it more of a nice to have. Now I realise the importance of it in our day to day lives.’

‘Excellent. Relevant examples which resonate with the day to day life of a manager.’

‘Really good. The role plays were pretty close to the scenarios we deal with.’

L.O.C. Group

L.O.C. are an independent marine & engineering consultancy based in London, with offices globally

Shola was asked to be the inaugural speaker at their Inspiring Speaker talks in the London Office. Her talk was called How to communicate for personal impact: step up, speak up and influence!

L.O.C. has many engineers and technical staff. After speaking to the global head of HR, we decided to create a talk that was part inspiring story and part interactive communications and influence training. The learning goals were to help attendees with: concise communication, impactful storytelling and discovering ways to influence colleagues effectively.

The meeting room was packed to full capacity with not a single seat free. One attendee who had said she would need to leave early to attend her lunchtime spin class was so engrossed that she had to stay for the full session. Everyone participated in the exercises and there was a lively discussion around how best to employ the new tools they had just discovered.

After the training, 90% of respondents felt their communication skills had increased by at least 20%. The MD shared that he had enjoyed the interactive session, and unsolicited feedback declared the training ‘important, useful and inspiring’.

L.O.C. Global Head of HR, May MacInnes