Empathy is the most important Leadership Skill
From retention to innovation to DEI, empathy can drive significant business results.
Innovation – 61% of employees with empathetic leaders reported they were able to be innovative vs 13% with less empathetic leaders
Engagement – 76% of staff with empathetic leaders reported they were engaged, vs 32% of staff with less empathetic leaders
Inclusivity – 50% of people with empathetic leaders reported an inclusive workplace vs 17% of those with less empathetic leaders
Reported in Forbes, September 2021, based on a Catalyst study.
According to BusinesSolver, 80% of millennials said they would quit if their workplace became less empathetic and that number rises to 90% for Gen Z.