Interactive, inspirational Speaker on:

* Empathy at work
*Workplace communication
*Diversity & inclusion


An eye-opener for me. I exercise empathy often however, I considered it more of a nice to have. Now I realise the importance of it in our day to day lives.
– A.R., Deloitte

Watch Shola’s 3.5 minute reel

Taxi cab story from ‘The 3 Cs of Empathy’ – 2 min clip

What stops us being empathetic? 1 min clip

Watch Shola’s 12 minute TEDx talk

“A great company-wide virtual keynote on Empathy in the workplace.

Our HR team would like to incorporate some of the tools you gave us into the updated manager training programme.

Our Diversity & Inclusion sponsor on the board of directors even contacted me to say that he really enjoyed the talk and especially how engaging it was for the audience

Natasha Gibbs – Diversity & Inclusion Council, S-RM Corporate Intelligence

Shola’s mission in life is to help workplaces become more empathetic and inclusive

Shola offers virtual and in-person interactive keynotes, and longer strategic action sessions. Her most popular sessions include:
  • EMPATHY, DIVERSITY & INCLUSION: Walk away feeling energised and inspired by this keynote talk, suitable for company-wide and global events, DEI events and leadership conferences (30-60 min keynote)
  • EMPATHY AT WORK: You’ll leave feeling well-informed and equipped for action after this practical session (30-60 min keynote)
  • EMPATHY, UNCONSCIOUS BIAS & COURAGEOUS CONVERSATIONS: Unconscious bias training by itself can be ineffective and even counterproductive. This fresh approach couples empathy skills with implicit bias, inclusion and communication training. A look at how to handle difficult conversations gives attendees the tools to continue this work beyond the session (90min – 3 hour session)
  • EMPATHY FOR LEADERS: Boost employee engagement, loyalty, belonging and productivity. Equip your leaders for the many challenges of today’s workplace, taking their people management skills to the next level with these practical and common-sense sessions (60 minute keynote, 3 -8 x 60 minute sessions, half or full day)
  • THE COURAGE TO FEEEL (sic): Struggling to empathise in today’s challenging work environment? You’ll walk away with two new frameworks and the skills to help you and your organisation create a system for everyone to feel heard and understood, regardless of time limitations and project pressures (2×90 min to half day)
    To receive a PDF with a full description and learning outcomes of all talks and sessions, email
Shola Kaye MSc is an award-winning speaker and author who spent the first part of her career in IT consultancy in the U.S.A. and the U.K. Her experiences as a minority: black, female and introvert, led to an interest in learning to create inclusive workplaces with open, supportive communication. Shola went on to become a professional performer, appearing on stages around the world.

Today she blends her background both in the workplace and as an entertainer, to share clear, effective communication frameworks that help people work better together. These are delivered in a high impact, engaging and entertaining style.

Typical events include global company keynotes, leadership development sessions, employee network meetings, women’s summits and industry conferences.

Keynotes and Workshops

Most popular Keynote: Empathy, Diversity & Inclusion

– Harness the power of EMPATHY to boost inclusion, diversity, well-being and engagement
How can you build supportive, cohesive environments within your organisation?
In the light of current events – racial tension and the prevalence of remote working – emotional intelligence, and the ability to create a workplace where everyone feels they belong, are more important than ever.
This talk will provide you with practical and effective strategies to inspire a sense of equity and inclusion.
  • Understand the 3 different types of empathy and their impact upon your well-being
  • Find out how empathy impacts diversity, inclusion, engagement, innovation and happiness
  • Learn the 5 types of bad listeners and which category you might fall into
  • Discover 3 ways to become a better listener.
  • Walk away with a simple 3 step framework so you can be empathetic in every situation.
  • Discover 3 ways to create a sense of belonging among diverse and remote teams
  • Hear personal stories from the speaker that reveal the impact of an empathy deficit in the workplace
  • Discover ideas to promote diversity and inclusion in your recruitment, hiring, development and promotion practices

Optional supporting materials such as worksheets and video reminders are also available.

Can be run as a half-day workshop. 

Virtual session? We’ll use chat and other forms of interactivity to encourage engagement.

Delivered in person? The speech involves demonstrations  and encourages everyone to create their own 30 day action plan as a follow up.

You’ll walk away with the tools and the inspiration to become a better leader, manager or front-line employee.

What people say:

‘The team is already looking at ways of modifying and improving our communication skills by using the frameworks Shola outlined.’ Maria-Katia Sanchez, HR Strategic Partner, The United Nations Population Fund

‘Shola was a joy to work with as closing keynote for our recent all-company, virtual event for global teams spanning across the world, from Sydney to San Francisco. The content was so powerful and authentically delivered, our teams are still raving about it today.’ Victoria Morrison, Global Marketing Director, Hotwire PR

Why Empathy is a critical skill for your organization – Shola’s HR Zone article

Click the image to read Shola’s recent article for HR Zone.

Why is Empathy so important?

The world is changing fast. Employees are insisting upon inclusive workplaces that foster diversity, engagement and well-being. Don’t get left behind. 
The role of empathy in the workplace:

Engagement: 77% of workers said they’d work longer hours in a more empathetic environment. – Business Solver

Innovation: ‘Empathy makes you a better innovator’ – Satya Nadella, CEO Microsoft

Diversity & Inclusion: More empathetic leaders are better at fostering more diverse and inclusive workplaces – Forbes

Well-being: Empathy can lower stress and is an antidote to burnout – Psychology Today

Emotional Intelligence, for the first time ever, is among the LinkedIn Top 5 Most Valued Soft Skills.

Shola has worked with brands around the world