Is empathy something that you and your team are struggling with? Are you searching for ways to form a better connection with your staff? The Preparing for Empathy guide will introduce you to practical ways to improve empathy, connection and communication. I was grateful to learn that some of my clients have circulated it to [...]
Thanks to Sony Music Entertainment for hosting yesterday's session on Empathetic Communication for Leaders. It's wonderful to see companies in the Music industry recognising the value of listening, vulnerability and courage as they seek to create workplaces full of happy, engaged and fulfilled employees. I had the pleasure of connecting with 90 leaders from across [...]
Roundtables can be such a fantastic way to connect with industry peers, share ideas and learn what other organisations are doing. That's why I was thrilled to moderate last week's roundtable on Empathy and Leadership, in conjunction with Contentive's HR Leaders - HRD Network. I was delighted to meet and discuss the topic with participants [...]
'The Future of Leadership is Empathy'. Do you agree? :) After all, we can barely go a day without a new article in the business press sharing the enormous benefits of having an empathetic boss, or working within an empathetic organisation. Today I had the huge pleasure of keynoting on that topic for 400 business [...]
So think of your favourite boss, manager, leader…. Why did/do you have faith in them? And if their title were stripped away, or you came off the payroll…would you still hear them out and pay attention? I was privileged to speak to graduating MBA students at Imperial College Business School last week and we discussed [...]
Are you afraid of having difficult conversations? Early in my career, I didn't even consider the possibility of asking for what I needed at work and I suffered the consequences. In this short clip, I share how these experiences helped me understand that it's important to ask for what you want! How about you? Do [...]
My first ever corporate role was working as a management consultant in New Jersey, in the Insurance industry, what feels like many, many, many years ago! Thanks so much to Mia Wallace, Paul Lucas and Insurance Business UK for featuring me on your podcast and giving me an opportunity to think back to those times. [...]
Thanks so much to Oracle for inviting me to keynote on inclusive leadership at your summit for EMEA women leaders. There were so many insightful comments and questions from the lively, switched-on audience that it was hard to keep up! Thanks also to Alice Goodchild and Carlos Sarmiento for your tireless work and expert facilitation. [...]
Did you ever have a boss who seemed to enjoy and be energised by giving you negative feedback?! You might have thought they were mean or harsh - but it could be that they lacked empathy…. This article claims that low empathy managers feel empowered and invigorated by giving negative feedback, while high empathy managers [...]
Published on PRmoment You may have the job of your dreams in PR, but if you don’t get on with your boss, it can make every day a misery. However, you may be focusing on one person, when in fact it is the culture that is wrong. As Kate Gard, business director at PR agency [...]
