How persuasive are you? A while back, I was asked to coach a management consultant who was rubbing colleagues up the wrong way with an overbearing, aggressive style. The consultant truly felt that to get people to take action, the best way was to push harder and overpower them into submission. But instead, this individual [...]
Hi! It's January again 😊 I hope you had a restful break and are ready to jump back into the swing of things. Right now you might be full of energy... Or... coming back to work may have you feeling more like this… No judgment here! After all, no two holiday breaks are the same. If [...]
https://youtu.be/HDQYZZhegtU This clip explores the differences between calling out and calling in within the workplace and how these tactics can be employed to instigate change and create a more inclusive environment. Transcript - Confronting Bad Behaviour: How to Call Out Inappropriate Actions How do you call them out? If you see someone saying something? I [...]
https://youtu.be/3T4wz8r35oY Are you too comfortable to be curious? Shola Kaye explores the importance of stepping out of our comfort zones and embracing curiosity to better understand the experiences and feelings of others. Transcript - Embrace the challenge of empathy beyond your comfort zone And my question for you is, are you too comfortable to be [...]
https://youtu.be/LiggtKKVzys Do you know what kind of listener you are? In this clip, Shola Kaye explores the five types of bad listeners that we often encounter in our daily lives. From the stage hog, who always turns attention onto themselves, to the defensive, who resists change, understanding these negative listening styles can help us improve [...]
Defining FOFO and how it impacts us Were you ever afraid to ask for feedback because you were worried it wouldn’t be entirely positive? In that case you may have been experiencing FOFO: Fear Of Finding Out. After I deliver keynotes and workshops I make it my business to reach out and ask for feedback [...]
Thanks so much to 10x Banking for inviting me to speak at your black history month celebrations. I loved the levels of participation, with attendees sharing who they are proud to be and identifying the actions they're up for taking to support diversity equity and inclusion in the workplace. Thanks also to Richard Given, Isabelle [...]
Thanks to Reckitt for inviting me to speak about empathy at work and the black experience as part of their black history month celebrations. Turnout was fantastic at around 200 people and it was such a stimulating discussion with loads of comment in the chat and a very active Q&A session. We found time to [...]
Thanks to accounting association Russell Bedford International for inviting me to be your opening keynote speaker yesterday. We talked about the many reasons why SME companies need to prioritise diversity and inclusion including employee engagement and well-being; doing the right thing to promote fairness in a world with a history of inequity and oppression; and [...]
Is empathy something that you and your team are struggling with? Are you searching for ways to form a better connection with your staff? The Preparing for Empathy guide will introduce you to practical ways to improve empathy, connection and communication. I was grateful to learn that some of my clients have circulated it to [...]
