Shola explores the increasing value of empathy in the workplace and its impact on employee retention and satisfaction.

Transcript – How Empathy Is A Superpower For Organisational Success

So empathy is seen as a superpower, amazingly. And there was an article that came out in Forbes, actually, early last, I think it was September last year, and it was saying that empathy is the most important leadership skill, according to research. So an organization called Catalyst polled, I think, 900 people on the topic of empathy and leadership, and they found that these people, a lot of them, felt that empathy was the most important leadership skill. So just a little bit of data about the importance of empathy. So empathy skills are hugely important for managers. 77% of workers said they would work longer hours for an organization that was empathetic. 80% of millennials said they would leave if their employer became less empathetic. 90% of gen said they would leave if their employer became less empathetic. So we’re not messing anymore. Back in the day, when I first started work, empathy was, yeah, okay, nice if you had it, but most employers didn’t. But now it’s seen as an essential skill to teach your workforce.

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Hi, I’m Shola and I help you create a people-first culture. My work sits at the intersection of Inclusion, Communication & Emotional Intelligence.

My keynote talks and workshops help your leaders and employees create high-performing work environments where people feel a sense of belonging and psychological safety. Sessions are high energy, interactive, and every participant walks away with at least one practical framework for connecting and collaborating more effectively.

Sound good to you? Please reach out and let’s discuss your next event! 🙂🎤✨